Delete your account

If you can sign in, this is the fastest way:

1. Sign in to EasyFlow on the app or at app.easyflow.au.
2. Open Profile from the account menu.
3. Scroll to Delete account and follow the prompts to confirm.

Your account is deleted immediately and you’re signed out. If you are the owner of an organisation, deleting the organisation permanently removes its data and cancels any active subscription.

If you can’t sign in, email malakye@easyflow.au from the address on your account and ask us to delete it. Include your name and business name so we can find the right account. We’ll action the request and confirm by email, normally within a few business days.

When an account or organisation is deleted, we remove:

• Your profile and login details (name, email, password).
• Your organisation’s operational data, including jobs, quotes, invoices, purchase orders, schedules, site reports and uploaded photos and files.
• Team member records and their access to the organisation.

We retain a limited set of records where the law requires it or where we need them to run the business, for example:

• Financial and transaction records (such as invoices and payment records) for the period required under Australian tax and record-keeping law.
• Records we need to resolve disputes, prevent fraud, or meet a legal obligation.

These records are kept only as long as needed for those purposes and are then deleted. For the full picture, see our Privacy Policy.